Please make sure to enter CS code in the inquiry content. It is difficult to check the inquiry contents if there is no CS code.
We are working hard to provide a prompt answer to your inquiry as soon as possible.
Please understand that the response may be delayed if the number of inquiries is high or the confirmation process gets longer.
Please log in first to use 1:1 Inquiry.
- Purpose of collection: Processing inquiries - Collected items: [Required] Email address, CS code, inquiry details - Retention period: The personal information provided will be stored for the period specified in relevant laws and then destroyed. - Records of payment and supply of goods, etc.: 3 years
Users may disagree with the consent, but users won't be able to receive refunds when they disagree.